SAP Key User for Product Supply

SAP Key User, Supply Chain
Job Purpose

The main purpose of the job is to provide the most efficient support to SAP End Users within the Central Europe Planning Team and to develop the SAP knowledge within the Team.

Key Responsibilities

  • First line support for SAP end users. Solving issues and problems that users encounter with SAP. When necessary using escalation procedure and contacting other support teams in order to resolve the issue. Taking ownership of the problem until solution is provided to user. Providing regular feedback to end users about progress on issue solving.
  • Delivering trainings to End Users with regards to processes and transaction used in SAP.
  • Leading implementation of changes of business processes and systems in order to improve operational effectiveness and excellence. This change may come from internal efficiency projects or from global system upgrades and modifications.
  • Coordinating and carrying out tests coming from global SAP upgrades. Fulfilling global central requirements with regards to administration and documentation of SAP releases. Searching for new solutions that can be applied in order to improve efficiency.
  • Documenting implemented solution in order to maintain knowledge. Maintaining training materials for End Users. Regular audits of training materials and documents in order to assure validity and easy access for end users.
  • Pro-active contribution to European network of key users. Participating in Key User meetings and other meetings organized by Functional Experts or GSM.
  • Managing process of defining and granting access to SAP for Planning Team Users

Job Specifications/Qualifications

1. Language Skills
• Fluent in English - written and oral
• Fluency in at least one CE local language

2. Knowledge/Experience
  • Demonstrated knowledge of SAP in general and with Logistics part of it in particular
  • Passionate about the system (SAP)
  • Experience of using office software (such as Microsoft Outlook, Excel, PowerPoint etc.)
  • Good analytical skills
  • Able to build productive relationships and communicate effectively within Mars

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Typ úvazku:
Hlavní PP
Maloobchodní a Spotřební zboží
Nákup a Logistika
Reagovat nyní

Spojit se s konzultantem

Kontaktní osoba: Tamara Vucetic, odborný konzultant spravující tuto pozici, Pobočka: 110 00 Praha 1

Olivova 4/2096, 110 00 Praha 1, Czech Republic

Telefon: 725570571

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